We are currently open.
Reception doors open in line with Opening Hours.
The telephones are switched to emergency service only from 12:00 to 13:30.
We can now offer early morning appointments with various Doctors. 07:00 onwards, Wednesday, Thursday and Friday. All other Doctors start from 08:30.
Last available appointments are at 17:50 except for Tuesday and Wednesday evenings when various Doctors offer appointments until 19:10.
Access to Reception is available in the case of a medical emergency but patients should be aware that there is often not a doctor present at this time so in a real emergency – severe chest or abdominal pain, deep cuts etc. patients should go directly to the accident and emergency department at Luton and Dunstable Hospital.
When we are closed
When the practice is closed, our telephone answer phone system will ask you to hang up and dial 111, which is the service we use for the out-of-hours doctor.
This replaced NHS Direct. By telephoning 111 you will speak to a call handler who can put you in contact with a doctor or nurse who will triage your medical requirements. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Saturday, Sunday & Public Holidays
The surgery is now open on some Saturdays, approximately two each month, for pre-booked appointments only, these dates may vary in line with Bank Holidays but a full listing is available on the outside Notice Board .We are closed on Sundays and Bank Holidays.
As part of the Local Health Community the practice has been given support for protected learning time for the Doctors, Nurses and all staff members. When a protected learning date is scheduled the Practice switches over to the Deputising Service whereby calls are answered. Protected Learning is usually from 12:00 mid-day until 16:30 when normal services resume. Notices are put up in advance for these sessions. The telephone message is also changed and directs patients to the necessary service.